TERMS & CONDITIONS
These terms and conditions (Terms) form the
contract between and you (as a member of our
membership platform and/or user of our services).
1. Terms & Conditions
1.1 These terms and conditions (Terms) govern:
(a) use of the Love U Bro (us, our or we) website loveubro.org and/or sheisnotyourrehab.com and innerboy.nz and any other app or service designed for access by mobile phones or fixed devices and includes all web pages
controlled by us (Site);
(b) services such as our online courses and membership services as well as our in-person services (Services); and
(c) written, video or sound content that is made available to you from us, either in-person, from our Site or from third-parties (Content).
1.2 By using our Site, and/or paying for any Content or Services, you agree to be bound by, and to abide by these Terms with effect from the first use of our Site, Content or Services or the date of payment being received from you by
us (whichever is earlier).
1.3 If you breach these Terms we reserve the right to terminate your membership and/or licence to use any Content and cease provision of any Services and/or access to the Site. Only those products or services listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. Any additional order for Services or Content we offer will be subject to another contract and these Terms will apply.
1.4 These Terms also incorporate and include the Privacy Policy available at www.innerboy.nz/privacy and sheisnotyourrehab.com
2. Your rights and obligations
2.1 Subject to these Terms, we agree to provide to you the Content and/or Services as agreed with you.
2.2 We grant you a licence (which is limited, revocable, non-exclusive and non-transferable) to use any Content provided to you for:
(a) for non-commercial purposes;
(b) for your personal use or as part of a community program approved by us; and
(c) subject to the terms and conditions of any applicable third party platform used to host our Site if relevant.
2.3 You agree that you will not copy, reproduce, distribute, amend in any way or use the Content other than as set out in these Terms and that you must not sell, transfer, lease, modify, distribute or publicly perform the Content provided to you by us.
2.4 If we give you free access to a Service or feature on our Site which is normally a paid
Membership only feature, and that Service or feature is usually subject to additional
contractual terms, you agree that you will abide by those additional terms in order to gain access to that feature.
2.5 Any passwords or user IDs used for access to our Site are for your personal use only and must not be shared with anyone else. You will be responsible for the security of your password and user ID and will notify us immediately if you become aware of any unauthorised use or other breach of security.
2.6 You are prohibited from using our Site and/or Content, in any way that competes with our business. If you breach this term, we will hold you responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/ or whether present, unascertained, future or contingent liability we suffer, and hold you accountable for any profits that you may make from non-permitted use.
2.7 You will only use our Services and Content in accordance with our instructions.
2.8 You will reframe from uploading onto the Site any material which infringes the intellectual property rights of any person, or is unlawful.
3. Our rights and obligations
3.1 Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site, Services and Content. Your use of our Site to participate in our online course and/or digital products, and your use of and access to any Content does not grant or transfer to you any rights, title or
interest in relation to our Site or Content.
3.2 We may, at any time and without notice to you, discontinue our Site or provision of our Services in whole or in part. We may also exclude any person from using our Site, Services and/our Content, at any time at our sole discretion. We are not responsible for any liability you may suffer arising from or in connection with any such discontinuance or exclusion.
3.3 If you are in breach of any term of this agreement, we may:
(a) publish all information relating to the claimed breach, including your name and
email address and all correspondence between us and our respective advisers,
and you now irrevocably give your consent to such publication;
(b) terminate your account and refuse access to our Site;
(c) remove or edit Content, or cancel any order at our discretion;
(d) issue a claim in any court.
4. Pricing and Payment
4.1 The Price of our Content and Services is listed on our Site at the time of purchase or as otherwise provided to you in writing. We try and ensure that all details, descriptions and prices that appear on our Site are accurate, but please note that errors may occur. Where we become aware of any such error we will endeavour to correct it as soon as we are reasonably able.
4.2 Payment must be made by the method you choose from our Site (Payment). Payment may be subject to additional fees, terms and conditions imposed by the third party payment processor we use (if applicable). Where a third party payment processor is used for Payment, please review the relevant fees and terms of
that processer before choosing your payment method. You will be charged in New Zealand dollars unless advised otherwise and where applicable, Goods and Services Tax (GST) will be added to the price.
4.3 Refunds are not available for Content or courses that are accessed or downloaded from us.
4.4 If you have subscribed to our membership site or program all subscription plans will
automatically renew each month unless cancelled by email to us with one months’
notice in advance.
5. Use and Delivery of Content to you
5.1 In order to subscribe to use the Content, you will need to register as a user and create an account (Account).
5.2 Creating an Account is limited to those over the age of sixteen (16) years. If you are under the age of sixteen years, you can only create an account with the permission of your parent or legal guardian which must be emailed to us.
5.3 All electronic Content will be provided to you by email or other form of digital download, including but not limited to streaming them from a third party platform. You acknowledge and agree that any use of a third party platform means you will be subject to the terms and conditions of that platform as well as these online purchase terms and conditions.
5.4 Online Content will only be available to you for from the date of purchase until such time as specified by us. Where there is a downloadable document that comes with a course that includes the basic information which can serve as a reminder of the Content. Please ensure that you download the document before access expires or is no longer available. For the avoidance of doubt, where lifetime access is provided to Online Content, this access is only available while we continue to trade.
5.5 We will ship any physical products purchased from us via a third party carrier to the address you nominate at checkout using a third-party courier. If you provide an incorrect delivery address or you are not present to accept delivery of your Order after a number of attempts have been made to deliver your Order, we may cancel your Order and provide you with a refund.
5.6 While we do everything we can to ensure any physical products are delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us. For non-delivery of physical products, please notify us by email as soon as possible.
6. Limitation on claims
6.1 We have no liability to the extent that a failure of the Content or other product or Services you purchase from us caused by any act or omission on your part.
6.2 Our liability for failure to comply with a consumer guarantee under the New Zealand Consumer Guarantees Act is limited to: (a) in the case of goods supplied by us, the replacement of the goods or the supply of equivalent goods (or the payment of the cost of the replacement or supply), or the repair of the goods (or the payment of the cost of the repair); and
(b) in the case of services supplied by us, the supply of the services again.
6.3 Subject to the preceding paragraphs, no attempt is made to exclude or limit liability arising under the New Zealand Consumer
Guarantees Act to the extent that there is a statutory restriction on such exclusion or limitation. In all other respects, our total liability
for loss or damage of every kind, whether arising pursuant to the Contract or these terms of service or arising in any other way out of or in relation to the supply of the goods, their sale, delivery or the way they behave, and whether in tort or contract or in any other cause of action, is limited to an amount equivalent to the sum paid by you to us for the goods.
6.4 Our total liability to you, for any one event or series of related events, and whether in contract, tort, negligence, breach of statutory duty or otherwise, shall be limited to the amount of your monthly Membership fee or payment for the relevant Content.
6.5 Neither party shall be liable to the other in any possible way, for any loss or expense which is:
(a) indirect or consequential loss; or
(b) economic loss or other loss of turnover, profits, business or goodwill.
6.6 This clause (and any other clause which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies as well as to us.
6.7 You agree to indemnify us against any loss, damage or liability, suffered by us at any time and arising out of:
(a) any act, neglect or default of yours in connection with this agreement or your use of the Services;
(b) your breach of this agreement;
(c) your failure to comply with any law;
(d) a contractual claim arising from your use of the Services.
7. No guarantee
7.1 While every effort has been made to accurately represent the courses we offer and the likely outcome, there is no guarantee that you will achieve the results that you may expect. In this regard, your level of success in completing any course offered by us will depend on the time you devote to the program and other external factors.
7.2 Since these factors differ according to different individuals we cannot guarantee your success or any particular outcome or other external outcomes.
7.3 You enter into any course or program of study we offer on this basis.
8. Disclaimer
8.1 You acknowledge and agree to proceed on the basis that:
(a) the information provided on our Site, in our courses and in our Content is compiled from our experience and is provided in
good faith; and
(b) we make no guarantees as to the likely outcomes or otherwise of participating in any course or using any Content offered by
us.
8.2 You warrant that you have not relied on any testimonials published by us as a reliance to purchase any course of Content, Services or otherwise purchase anything we offer and undertake that you will use our Content and/or enter into any course on that basis and hold us harmless if you do not achieve the results you
desire.
8.3 The law differs from one country to another. This paragraph applies so far as the applicable law allows.
8.4 All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.
8.5 The Site, Content and our Membership and Services are provided “as is”. We make no representation or warranty that the Site, Content, Membership or Services will be:
(a) useful to you;
(b) of satisfactory quality;
(c) fit for a particular purpose;
(d) available or accessible, without interruption, or without error;
(e) your use of the Content, Membership Services and/or the Site, or the exercise of any right granted under this agreement will infringe any other intellectual property or other rights of any other person.
8.6 Our Site may contain links to other third party Internet websites (Third Party Sites). We do not have power or control over any Third Party Sites and you acknowledge and agree that we shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from your use of any such
website.
8.7 In using our Site or Content you will be responsible for your internet security and passwords and we shall not be liable for any
loss or damage arising from your failure to keep this information confidential and secure.
9. Miscellaneous Matters
9.1 The above terms set out these Terms constitute the entire agreement of the parties and supersede any and all preceding and
contemporaneous agreements between you and us.
9.2 We may modify these Terms from time to time by posting the amended Terms on our Site. By continuing to use the Site and any associated third-party platform hosting our Content after such modification, you agree to the amended terms. If you do not agree to the modifications, you must terminate your account with our Site
and any other associated third-party platform hosting our Content.
9.3 If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or
reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
9.4 The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title.
9.5 Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue.
9.6 No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.
9.7 Any communication to be served on either of the parties by the other shall be delivered by hand or sent by express post or recorded
delivery or by e-mail. It shall be deemed to have been delivered:
(a) if delivered by hand: on the day of delivery;
(b) if sent by post to the correct address: within 24 hours of recorded delivery;
(c) if sent by e-mail to the address from which the receiving party has last sent e-mail: within 24 hours if the sender has received
no notice of non-receipt.
9.8 In the event of a dispute between the parties to this agreement, then they undertake to attempt to settle the dispute by engaging in good faith with the other in a process of mediation before commencing arbitration or litigation.
9.9 So far as the law permits, and unless otherwise stated, this agreement does not give any right to any third party.
9.10 Neither party shall be liable for any failure or delay in performance of this agreement that is caused by circumstances beyond its reasonable control.
9.11 The laws in force in New Zealand govern these Terms. You agree to submit to and be bound by the exclusive jurisdiction of the New Zealand courts.